Elevator Repair and Maintenance

HomeLift backs elevator repair and maintenance with a written response guarantee, not just a promise.

Request Service or a Maintenance Contract

Keep Your Elevator Running With Regular Preventative Maintenance

The components that cause the most unplanned outages, door operators, push buttons, batteries, and circuit boards, are exactly what a scheduled preventative maintenance visit is designed to catch. By the time one of those fails without warning, the repair is more expensive and the downtime is longer than it needed to be. HomeLift’s Gold and Silver Extended Service Contracts put that maintenance on a schedule and keep it there.

  • Gold Extended Service Contract

    The Gold plan is our most comprehensive coverage tier. It includes parts and labor on all covered components, including door operators, push buttons, batteries, and circuit boards. Three service calls per year are included, one of which is a dedicated preventative maintenance visit. Response to every service call is guaranteed within four business days.

  • Silver Extended Service Contract

    Silver covers labor on all service calls under the same three-visit structure as the Gold plan, including the annual preventative maintenance visit. Parts are the responsibility of the unit owner. For homeowners and commercial clients who want predictable scheduled service without the full parts-and-labor commitment, Silver is the lower-cost option.

Request Service or Schedule a Maintenance Visit

Whether you need an elevator repair today or want to establish elevator maintenance coverage before something goes wrong, reach out today and we’ll get the right team member on it.

Schedule Your Service Call

HomeLift’s Full Service and Repair Coverage

HomeLift handles repair and maintenance for every product category we install, residential and commercial alike. Service covers the full range of elevators, stairlifts, and platform lifts we put in homes and properties across Middle Tennessee and northern Alabama.

  • Home elevator repair and maintenance on all residential elevator systems
  • Commercial elevator and platform lift repair and maintenance
  • Stairlift repair for Bruno and Stannah straight and curved models
  • Wheelchair lift and VPL repair and maintenance
  • Elevator modernization on aging systems including Fox Valley units
  • Service available on Cibes, Symmetry, Stiltz, PVE, and other installed brands

Elevator Modernization for Aging Systems

Modernization keeps an older elevator running safely and compliantly without replacing the entire unit. HomeLift handles elevator modernization on residential systems, including Fox Valley elevators that make up a significant portion of the regional install base. A modernization assessment determines what the unit needs: updated controls, new motor components, cab improvements, or compliance upgrades, scoped before any commitment is made.

Schedule a Modernization Assessment

If the unit is aging, running inconsistently, or requiring more frequent repairs than it used to, a modernization assessment is the right starting point. We’ll evaluate what the system requires and walk you through the options before any work begins.

Request a Modernization Assessment

Frequently Asked Questions

In most cases, yes. We service and repair residential and commercial elevators regardless of who performed the original installation, with the exception of Garaventa and Savaria lifts, which fall outside our service scope. If you have an older unit that’s been maintained by a different provider, or a system that hasn’t been serviced in some time, we can assess it and recommend what it needs.

Most residential elevators benefit from at least one preventative maintenance visit per year. Both the Gold and Silver Extended Service Contracts include an annual preventative maintenance visit as part of the three-service-call structure. More frequent visits may be appropriate depending on the age of the unit, how often it’s used, and whether it’s in a residential or commercial setting.

Under the Silver plan, parts are the responsibility of the unit owner. If a service call identifies a component that needs replacement, HomeLift will provide the part at cost and complete the installation under the labor coverage included in the contract. Upgrading to Gold eliminates that exposure by covering parts and labor together.

Tell Us About Your Project and We’ll Take It From There

Every home elevator project starts the same way—a look at the space and a conversation about what the installation actually involves. Our team handles model selection, permitting, installation, and service for homeowners across Tennessee and Alabama. Share your details, and we will be in touch to set up a time.